We recommend checking the terms and conditions for up-to-date information on promotions. Some promotions are available online and in-store, while some are available exclusively only where noted. For more information, please see our Promotional Terms and Conditions.

Stay connected with us on our website, social media, and email and SMS newsletters. To join our list and be the first to know about new flavors, special offers, and more, click here.

KOHO Chocolates is a luxury collection of artisanal chocolates that pays homage to the beauty and bounty of Hawai‘i. 

Combining craftsmanship and innovation, our flavors draw inspiration from the Islands’ abundant natural treasures and flavors. Our passion for the Islands’ splendor is embodied in our signature collection of Bon Bons, Tablets, and Chocolate Macadamias.

KOHO Chocolates are available nationwide via kohochocolates.com, at a variety of retail stores across Hawai‘i with more boutiques to open in the coming months.

For more information, please see our careers page here.

For influencer, press and media inquiries, please contact koho@bandofinsiders.com.

For collaboration and partnership opportunities, please contact aloha@kohochocolates.com.

For wholesale inquiries, please contact our customer support team at aloha@kohochocolates.com or call us at 1-888-255-5998 and be sure to include your location, website, and other brands you currently sell.  

For additional assistance, please contact our customer support team at aloha@kohochocolates.com or call us at 1-888-255-5998.

For order inquiries, please contact our customer support team at aloha@kohochocolates.com or call us at 1-888-255-5998 and please reference your order number.

Yes! You may add a gift note to your order at checkout. Gift notes will be added to the packing slip, and prices will not be included on the packing slip. Be sure to click "save" when adding your gift note.

Forgot to add a gift note? Please contact our customer support team at aloha@kohochocolates.com or call us at 1-888-255-5998 and we will do our best to accommodate you if your order has not yet shipped.

At this time, customizable boxes are not available. 

Electronic gift cards are available for purchase here.

Our electronic gift cards are redeemable online only. Gift cards are delivered by email and contain redemption instructions.

At this time, we don’t have an organic collection. 

At this time, we don’t have a dairy-free collection. 

At this time, we don’t have a sugar-free collection. 

Our products contain or are processed on same equipment in contact with Milk, Soy, Coconut, and Macadamia Nuts.  

A Bon Bon is a sweet confection, consisting of a chocolate coating with flavored caramel or praline filling. 

We use cacao from North Shore, O‘ahu in all our dark and milk chocolate bars and chocolate covered macadamia nuts.  

Our chocolate confections are made at our chocolate factory located in Honolulu, Hawai‘i. 

Select flavors and assortments are made in small batch quantities and are available for a limited time only. Stay tuned for new products and upcoming seasonal flavor launches!

All sales are final. We do not offer refunds. Because we sell perishable, heat-sensitive products, we do not accept returns or exchanges, or provide replacements. We do not offer price adjustments. If you made an error in the shipping address or gift note, please contact our customer support team at aloha@kohochocolates.com or call us at 1-888-255-5998 with your order number and we will do our best to accommodate you.

All sales are final. We do not offer refunds. Because we sell perishable, heat-sensitive products, we do not accept returns or exchanges, or provide replacements. We do not offer price adjustments. If you purchased KOHO products from one of our trusted retail partners, please refer to the respective retailer's return policy. 

Yes, for multiple ship inquiries, please email aloha@kohochocolates.com or call us at 1-888-255-5998. 

Our packages do not require a signature upon delivery. 

At this time, we do not ship internationally. For other international inquiries, including partnership opportunities, please email aloha@kohochocolates.com.

When you place an order on our website, you will receive a confirmation email once your package ships containing the tracking number for your package. 

We ship all orders FedEx 2-business day. Orders will ship out Monday through Wednesday. Please note that order processing can take 1-5 business days, in addition to shipping time and Holiday closures. We do not ship to PO Boxes .

If the shipping address in your order is incorrect, please contact our customer support team at aloha@kohochocolates.com or call 1-888-255-5998 with your order number. We will do our best to accommodate your request as long as the order has not been picked-up, delivered, or marked "out for delivery" by the carrier.

All orders are processed and shipped from Hawai'i, Monday to Wednesday. Please allow up to 5 business days, not including weekends and holidays, for your order to be processed, plus shipping time. We do not ship on weekends or during major holidays.

To ensure the best quality, we recommend that chocolates are stored in a cool, dry place at approximately 65 degrees. 

Chocolates are best stored in a cool, dry place at approximately 65 degrees. 

For peak freshness, please enjoy your bon bons within 3 months, chocolate tablets within 9 months, and chocolate covered macadamia nuts within 9 months. Please be sure to reference the best buy date on the packaging. 

We take great pride in packing your order with detail and care. All orders are packed with insulation and ice packs year-round. Due to the delicate nature of our chocolate, during warm weather months, we recommend all recipients are present for delivery to receive their packages directly. Chocolates will melt if left unattended outside. Please be advised, KOHO is not responsible for melted orders upon delivery.

While all orders are packed out with ice packs, due to the delicate nature of chocolate, during warm weather months we recommend that recipients are present for delivery to receive their packages directly. Chocolates will melt if left unattended outside. Please be advised, KOHO is not responsible for melted orders upon delivery. 

Locations that are authorized to sell select KOHO Chocolates assortments include the following list below. Please check with each retailer for updated in-stock inventory.

- Bloomingdales at Ala Moana Shopping Center

- DFS Waikiki

- DFS at Honolulu International Airport

- Neiman Marcus at Ala Moana Shopping Center

- The Spa at Ritz Carlton Waikiki Residences

Our chocolate are sold online exclusively at KohoChocolates.com. We currently do not sell on any other online marketplaces. Sellers of Koho Chocolates on all other online marketplaces are not authorized sellers of our products and are not guaranteed to abide by our shelf-life, shipping, and handling standards.

Our boutique at Outrigger Waikiki is closed as of January, 2024. Please stay tuned for an exciting new location coming soon!

Yes, we do! Orders $500+ are eligible for a 10% discount. Orders $1000+ are eligible for a 15% discount. To place a group or corporate order, please contact our customer support team at aloha@kohochocolates.com or call us at 1-888-255-5998. 

If you are interested in becoming an authorized retailer, please contact our customer support team at aloha@kohochocolates.com or call us at 1-888-255-5998.